Return Policy

Return Policy

At The Hebron Mart, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:

Eligibility for Returns

  • We accept returns for items in new and unused condition, with all original packaging, tags, and accessories included.
  • The return request must be initiated within 7 days of receiving your order.

Return Process

  1. Contact our customer support team to initiate the return process.
  2. Ensure the item is securely packaged to prevent damage during return shipping.
  3. Ship the item to the address provided by our support team.

Return Shipping Costs

  • Customers are responsible for the return shipping charges.
  • We recommend using a trackable shipping service to ensure the safe return of your item.

Refunds

  • Once the returned item is inspected and verified to be in its original condition, we will process your refund.
  • Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items

  • Certain items, such as perishable goods, personal care products, or custom orders, may not be eligible for return.
  • For further clarification, please contact our support team.

If you have any questions or concerns regarding our return policy, feel free to reach out to us. Thank you for shopping with The Hebron Mart!